Obsidian 3.0 is still under development, but here is a sneak peek of its main new features.
With Obsidian, it is possible to model IT services with data collected from monitoring tools, service desk tools and other sources within the organization, ensuring a thorough monitoring of the most relevant aspects of service provision management.
The deployment can be on-premises, SaaS, or hybrid. It also supports distributed architectures.
Easy integration with the organization's pre-existing monitoring and service desk tools
Aligned with ITIL/ISO 20000 processes and IT4IT value streams.
Or any other tool that allows sending data to a RESTful web service.
Obsidian is organized following ISO 20000 processes and ITIL good practices, and it is a key tool for the implementation of a service management system.
There are three editions available:
Obsidian core’s open-source edition for developers and researchers of machine learning, deep learning, big data, control charts and other technologies used within Obsidian.
This edition can only be accessed by invitation.
Commercial edition of Obsidian with all platform features available. Suitable for all types of organizations.
Advanced edition for distributed deployments, with parallel computing and other specialised requirements.
