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Obsidian Business Service Intelligence

New trends in IT Service Management monitoring

On Tuesday 9 August, David A. Smith, together with Diego Berea, presented a Bright Talk webinar on new trends in IT Service Management monitoring. Register for free on Bright Talk to watch it. Get first-hand information regarding recent developments in business-IT alignment requirements, BSM (business service monitoring) tools, and the birth of new generation BSM 2.0 and BSI (business service intelligence) tools, such as Obsidian which boasts new automation features and Machine Learning and Deep Learning techniques. If you wish to receive a free summary of the Bright Talk presentation in Spanish, Portuguese, or English, please get in contact with us via the following web form:[inbound_forms id=”1791″ name=”Obsidian BrightTalk”]