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Get Ready for Obsidian 3.0

A preview of the new release of Obsidian

The launch of Obsidian 3.0 is the platform’s most important milestone since its inception.

Some of the new features include:

  • Shorter reaction time, through intuitive dashboards that allow the user to locate problems at a glance, minimizing response time.
  • Productivity optimization, reducing team efforts required to find the origin of problems.
  • Anticipation of errors,  through leading indicators at the level of business processes and IT services.
  • Etc.

Obsidian 3.0 is still being developed, and it is available only to customers participating in the Obsidian beta program.

Ejemplo de dashboard de Obsidian 3.0

OBSIDIAN 3.0 ARCHITECTURE

Webinar about the new features of Obsidian 3.0

Obsidian 3.0 includes a complete code refactoring in a cloud-native microservice architecture, suited for hybrid and multicloud business environments and made up of the following new components:

  • AIOps domain-agnostic calculation engine.
  • Automatic and manual business modeling layer.
  • Information consumption layers: dashboards, reports and APIs.

This new architecture allows horizontal scaling for business environments and increases performance speed up to fifteen times compared to previous versions.

PLATFORM

With Obsidian, it is possible to model IT services with data collected from monitoring tools, service desk tools and other sources within the organization, ensuring a thorough monitoring of the most relevant aspects of service provision management.

ON-PREMISES & SAAS INSTALLATION

The deployment can be on-premises, SaaS, or hybrid. It also supports distributed architectures.

INTEGRATION WITH CORPORATE TOOLS

Easy integration with the organization's pre-existing monitoring and service desk tools.

SUPPORTS ITIL/ISO 20000 AND IT4IT

Aligned with ITIL/ISO 20000 processes and IT4IT value streams.

COMPATIBILITY WITH OTHER TOOLS

MONITORING TOOLS

  • Centreon
  • CheckMK
  • Cisco Prime
  • Citrix Director
  • Datadog
  • Dynatrace DC RUM
  • eG Innovations
  • Google analytics
  • IBM Tivoli
  • Icinga
  • InfluxDB / Chronograf
  • IP-Label Datametrie GX
  • IP-Label newtest
  • Microfocus OMi
  • Microsoft SCOM
  • Microsoft SCOM CB
  • Nagios
  • New Relic
  • Observium
  • Op5
  • OPManager
  • Oracle RUEI
  • Pandora FMS
  • Prometheus
  • Solarwinds
  • Websitepulse
  • Wocu
  • Zabbix
  • Zenoss
  • CLOUD SERVICES AND CONTAINER/VM PLATFORMS

  • Amazon AWS
  • Amazon EKS
  • Azure
  • Azure AKS
  • RedHat OpenShift
  • VMWare Virtual Center
  • VMWare vRealize Operations
  • SERVICE DESK TOOLS

  • BMC Remedy
  • CA Service Desk
  • EasyVista
  • FootPrints
  • Jira
  • Microsoft Service Manager
  • OTRS
  • Service Desk Plus
  • ServiceNow
  •  

    Or any other tool that allows sending data to a RESTful web service.

    CMDBs

  • BMC Atrium CMDB
  • EasyVista CMDB
  • FootPrints CMDB
  • OTRS CMDB
  • Service Desk Plus CMDB
  • ServiceNow CMDB
  • Obsidian is organized following ISO 20000 processes and ITIL good practices, and it is a key tool for the implementation of a service management system.

    There are three editions of the platform:

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    OBSIDIAN CORE

    Obsidian core’s open-source edition for developers and researchers of machine learning, deep learning, big data, control charts and other technologies used within Obsidian.

    This edition can only be accessed by invitation.

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    OBSIDIAN PROFESSIONAL

    Commercial edition of Obsidian with all platform features available. Suitable for all types of organizations.

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    OBSIDIAN ENTERPRISE

    Advanced edition for distributed deployments, with parallel computing and specialised requirements.