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Obsidian Business Service Intelligence

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Obsidian, gold sponsor of GigaTIC18
Obsidian, gold sponsor of GigaTIC18

Next April 19, GigaTIC18 will take place in Barcelona, organized by itSMF e ISACA, under the theme "Beyond future: loT, IA, Data Science, GDPR". For the second year in a row, Obsidian will be the gold sponsor of this event...

Obsidian 2.2 roadmap presentation
Roadmap and presentation of the features in Obsidian 2.2

On November 28, a presentation of the features incorporated in Obsidian with release 2.2 of its roadmap was made, in a meeting with partners from the United States and Canada. The session consisted of an initial presentation and a demo....

Artigo de pesquisa sobre lógica difusa aplicada à Obsidian
Scientific production of Obsidian

The USC research team involved in the development of Obsidian, has just published the article  Using Fuzzy Sets in a Data-to-Text System for Business Service Intelligence presented at the 16th International Workshop on Intuitionistic Fuzzy Sets and Generalized Nets. It describes the techniques of fuzzy logic used in...

Obsidian, gold sponsor of Vision17 of itSMF Spain

The next edition of the 12th National Congress and Exhibition VISION17 will take place in Madrid on October 19 and 20, under the theme "The Transformation of IT for an Agile and Digital Enterprise". Obsidian will be the gold sponsor of this event, in its commitment...

Event about Obsidian organized by Sopra Steria in Madrid

Sopra Steria organizes in Madrid on Wednesday March 22, 2017 an event on "Monitoring of managed services that give value to the business" with Obsidian. The event is aimed at professionals with concerns to improve their processes, methodologies and tools to measure and ensure the quality...

Obsidian participates in itSMF Spain’s online course on IT management tools

On Thursday 23 March, Obsidian took part in the free online course on IT management organized by itSMF Spain, with a presentation on Indicators: Automation of service level calculation, anticipation and reaction capabilities. The free online course on IT management tools created by itSMF Spain, which...

Obsidian announced as the new annual sponsor for itSMF Spain

Obsidian has signed a sponsorship agreement for 2017 with the Information Technology Service Management Forum (itSMF). itSMF is a large global knowledge community established in 1991 and present in 50 countries, for the sharing of best practices on government and IT management services....

PwC succeeds in obtaining ISO 20000 certification with Obsidian

The consultancy company PwC Spain has succeeded in achieving ISO 20000 certification for its IT services, following an external auditing process carried out by the UK based BSI Group. PwC monitors its IT service performance using Obsidian, a platform that the BSI auditor team emphasized...

Presentation of Obsidian in Canada

The Obsidian presentation took place on 22-24 February 2016, in Montreal and Quebec, alongside Telus, Experience S31, and FMX solutions. ...

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