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Obsidian Business Service Intelligence

Monthly value distribution report generated in Tableau

Example of Obsidian’s integration with Tableau for exporting monthly service provision reports.

Export monthly value distribution data for unavailability, capacity and quality of customer service care in the service desk to indicate:

  • outliers
  • minimum, maximum, median and quartiles

The chart allows you to select the service, analysis variable, adjust the timescale, etc.