Solutions

One Obsidian for every domain

The platform is a single one. What changes is where it is applied: model activities, processes or services and start reading vital signs in the domain that needs it most, with no migration.

Obsidian for Business

The impact of IT, in business language

Modeling of business processes and visualization of functional indicator compliance and the impact of IT on each process. Service status becomes decisions with an economic rationale.

What it solves

Modeling of business processes and the impact of IT on each one
Visualization of functional and business indicator compliance
Leading, technical and business indicators in the same model
Cost-efficiency metrics: productivity, efficiency, compliance

retail · airlines · banking · utilities · public sector

Obsidian for Continuity

Continuity, rehearsed before you need it

Applied to business and IT service continuity through simulation scenarios, to assess risks and run continuity exercises on real data.

What it solves

Business continuity and IT service continuity on the same model
Simulation scenarios to assess risks before they happen
Continuity exercises with real service data
Recovery plans prioritized by business impact

industry · critical infrastructure · banking · utilities · public sector

Obsidian for Security

From the security event to the impact on the service

Risk propagation and impact analysis in the face of a security threat: which services are exposed, to what extent and in what order to act.

What it solves

Risk propagation through the service model in the face of a threat
Impact analysis: which processes and services are affected and to what extent
Response prioritization based on business impact
Correlation of security events with service status

banking · public sector · healthcare · critical infrastructure

Obsidian for ITSM

Service levels that make sense

Real-time calculation of SLAs and ITIL / ISO 20000 indicators from monitoring, CMDBs and the service desk. Compliance stops being a month-end report and becomes a living read.

What it solves

Support for ISO 20000 processes and ITIL practices: incidents, capacity, service levels
Vital signs of ITSM processes supported on service desk tools
Integration of monitoring with CMDB data and automatic discovery

services · banking · consulting · public sector · healthcare · retail

Demo · 30 minutes

Vital signs, on a real service

A session with real data to see how Obsidian turns telemetry into health, compliance, root cause and impact.

Request a demo